Welcome to Encharm Wig Brand's services! We value your privacy and data security highly. This Privacy Policy is intended to help you understand how we collect, use, store, and protect your personal information. Please read the following policy carefully to understand our practices.

1.Collection and Use of Information

While providing our services, we may collect the following types of information:

Personal Information: This includes your name, contact information (such as email address, phone number), mailing address, etc., for order processing, customer support, and communication purposes.

  • Payment Information: We may require you to provide payment information, such as credit card numbers, Alipay accounts, etc., to complete transactions and process refunds.
  • Browsing Information: We may automatically collect information about your device, browser, and operating system to optimize our website and provide personalized services.
  • Log Information: We may record your interactions with our services, including dates and times, browsing history, clickstream data, etc., for analysis and service improvement.

2.Sharing and Disclosure of Information

We promise not to sell, rent, or otherwise share your personal information with third parties, except as required by law or to fulfill our services.

We may share information with the following categories of third parties:

  • Service Providers: To provide our services, we may share necessary information with payment processors, logistics partners, and other suppliers.
  • Legal Requirements: We will comply with legal requirements, including assisting law enforcement agencies in investigations.

3.Security of Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or damage. We use encryption technology to protect sensitive information during transmission.

4.Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience. You can manage your cookie preferences through your browser settings at any time.

5.Privacy of Minors

Our services are not directed at children under the age of 18. If you are a minor, you may only use our services under the supervision of a guardian.

6.Privacy Rights Choices

You have the right to access, correct, delete, or limit the information we hold about you at any time. If you have any privacy-related questions, please contact our privacy team.

7.Updates to the Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices and changes in applicable laws and regulations. Any significant changes will be posted on our website.

8.Contact US

If you have any questions or concerns about our Privacy Policy, please contact our privacy team at: support@encharm.com

Thank you for choosing Encharm Wig Brand! We will continue to strive to protect your privacy and provide excellent service.