Processing Time
1、The order processing time is typically 1 business day. This is the time we require from receiving your order to the actual dispatch.
2、Should there be delays due to incorrect shipping info, undeliverable addresses, or unforeseen issues, the processing time might extend. In such cases, we will contact you within 24 hours.
3、Deliveries may be delayed due to unforeseen events such as bad weather, public holidays, or global health crises. We appreciate your understanding in such situations.
Shipping Time & Cost
1、We provide express shipping service for all our orders.
2、Orders are usually dispatched within 24 hours of receiving payment, with an estimated delivery of 3-5 business days.
3、Ensure the provided delivery address is accessible during business days and keep your phone active, as the courier might attempt to contact you.
Return & Exchange Conditions
1、Items purchased online (excluding gifts) are eligible for return or exchange within 30 days from the day you've received all your items
2、Products must be unused, undamaged, and accompanied by all original tags and their original packaging. Otherwise, the customer is responsible for all fees, and no refunds will be issued.
